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Remote access and support solutions provider Splashtop recently announced a new autonomous endpoint management (AEM) solution for remote support users. This solution will boost efficiencies, visibility, and control over network devices.

AEM the latest to join Splashtop’s AI-powered automation portfolio

The AEM solution complements Microsoft Intune by providing automation features to lean IT teams. These include vulnerability scanning and real-time patch updates to combat zero-day threats.

“Midmarket organizations are under constant threat from AI-powered cybercriminals, facing challenges in addressing security vulnerabilities at a reasonable cost, while maintaining employee productivity and avoiding downtime,” said Splashtop CEO and Co-Founder, Mark Lee. “Splashtop addresses this challenge by giving IT asset visibility, known exploited vulnerability insights, and policy-driven real-time patch automation. We are rapidly innovating to bring AI– and automation-powered solutions to support IT and MSPs in reducing the mean time to detect, remediate, and contain cyber risks.”

Splashtop AEM improves security by speeding up patch times, allowing IT teams to attain more value from long-term investments. Further, it provides a cost-friendly alternative to more expensive, comprehensive patch management and remote monitoring and management (RMM) solutions.

The new solution simplifies security by providing real-time solutions to detect, prioritize, and remediate vulnerabilities quickly. Small and midsize IT teams attain visibility and proactive control over their environments with a simple dashboard and intelligent automation. Additionally, ring-based policy management allows them to phase deployments and tune security policies based on risk tolerance.

SMBs, and their MSP partners, benefit from scalability designed for their needs

Splashtop’s new solution is purpose-built for small- and medium-sized businesses (SMBs) and scales to 200,000 plus endpoints without performance degradation.

The capabilities that Splashtop AEM offers include:

  • Real-time Asset Discovery and Management: Users can maintain complete visibility of IT assets, reduce risks, and maintain compliance.
  • Vulnerability Scanning: Common Vulnerabilities and Exposures (CVEs) and Known Exploited Vulnerabilities (KEVs) can be collected to detect vulnerabilities and misconfigurations, empowering IT to prioritize critical patches to mitigate risks.
  • Real-time Patch Automation: As a complement to Microsoft Intune, both solutions can reduce vulnerabilities and enhance security by keeping systems up-to-date with automated patching for OS and third-party applications.
  • Ring-based Policy Management: Easily customize and enforce policies across defined groups of endpoints for controlled and staged updates.
  • Customizable Dashboard: Users gain access to comprehensive, real-time visibility across the environment, enabling instant visibility and proactive management.
  • Configurable Alerts and Automated Remediation: Quickly identify and resolve problems with real-time alerts and automated fixes via Smart Actions, ensuring continuous uptime and optimal system performance.
  • One-to-Many Actions: Streamlined management and updates enable simultaneous execution or scheduling for users across multiple endpoints, including mass deployment, remote commands, PowerShell scripts, and system reboots.

“Our reliance on Intune for some endpoint management functionalities is supplemented by Splashtop, which fills critical gaps, including better visibility into and more control over software updates and better documentation,” said Jonah Fulmer, IT Manager at pb2 architecture + engineering. “In one platform, we are able to troubleshoot issues on any remote devices, proactively monitor systems, automate software patching, and ensure compliance. Splashtop’s competitive pricing and comprehensive feature set offered unmatched value compared to alternatives.”

The Splashtop AEM solution is also customizable to IT teams, with an expanding suite of security and remote management capabilities, such as:

  • Endpoint Detection & Response (EDR): The solution prevents breaches with AI-powered protection, detection, and response via Bitdefender EDR or CrowdStrike EDR.
  • Endpoint Protection (EPP): Splashtop Antivirus powered by Bitdefender’s anti-malware technology protects Windows and Mac computers.
  • Splashtop Connector: This solution securely bridges RDP, VNC, and SSH connections to computers and servers without using a VPN or installing a remote access agent.
  • Splashtop AR: Users can connect to off-site locations and resolve issues live with camera sharing and Augmented Reality (AR) annotations.

Providing visibility for endpoints is becoming increasingly essential and AI will transform the nature of attacks. Read more about how one company is accelerating patch deployment and compliance to secure more endpoints.

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