Biography
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Apps Aim to Smooth Customer Interactions
Improving the quality and scope of customer interactions and learning from those interactions are essential to improving customer relationships. In different ways, software developers ePeople…
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Microsoft Zeros In on Lotus
A cadre of former Lotus software employees is leading a reinvigorated push at Microsoft Corp. to lure Lotus customers to .Net with new products and…
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Certive Releases Data Integration Server
Certive Corp. is trying to redefine the concept of data integration with its Certive Server. The new data integration and management platform, introduced last week,…
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SAS Picks Up Energy Risk-Management Firm
SAS Institute Inc. made another move Tuesday to strengthen its vertical risk-management offerings with the acquisition of RiskAdvisory, a Canadian company that provides risk-management consulting…
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BI Software Keeps Eye on Disease
Since the Sept. 11, 2001, terrorist attacks, the U.S. medical community has been on high alert preparing for Anthrax and other biological attacks, as well…
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Siebel Bolsters its Hosted CRM Offering
Siebel Systems Inc., in its latest move to attract a broader customer base, plans to enhance its fledgling Siebel CRM OnDemand hosted services with technology…
