Biography
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Top PSA Tools & Software for MSPs
MSP Tools Round Up 8 PSA Solutions and Alternatives Worth A Look Autotask www.autotask.comOne of the big daddies in the world of professional services automation…
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Consumerization of IT a Double Edged Sword
Consumerization of IT a Double Edged Sword 70 percent of IT respondents are concerned about personal mobile devices such as iPads, iPhones, and Android devices…
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Managed Service Providers Get CompTIA Cert
CompTIA has introduced a new business-level credential for managed service providers to prove their use of IT best practices for service delivery and customer interaction.…
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Could IT Go 100 Percent MSP
Could IT Go 100 Percent MSP 31 percent of all respondents said they could envision a time when all of their IT would be managed…
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DDoS Attacks Your Customers At Risk
DDoS Attacks Your Customers At Risk 78 percent of respondents reported that they are extremely or very concerned about DDoS attacks. No Title 67 percent…
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IT Pros: IT Outsourcing More Costly Than Expected
Managed services and outsourcing partners may have work to do in improving their reputations if a new survey out this week is any indication. According…
