John Moore
The global reach of the IT service sector has left few geographic markets untouched. But officials at Satyam Computer Services Ltd. believe they have hit…
Outsourcers can employ technology to gain a competitive advantage, rather than rely strictly on cost-cutting measures to do so. That’s the message of Irfhan Rajani,…
Affiliated Computer Services Inc. on Tuesday unveiled its latest BPO (business process outsourcing) acquisition: LiveBridge Inc. LiveBridge is a customer-care services company that primarily pursues…
Radware Ltd. this week launched a three-pronged channel program designed to give partners margin protection and engineering assistance. Radware’s Channel Partnership Program mirrors the segmentation…
Business process outsourcing has cut a wide channel through traditional human resources departments, financial and accounting operations, and customer relationship management departments. Now, another business…
Accenture on Tuesday inked a seven-year outsourcing contract with Elpida Memory, a Japanese supplier of dynamic random access memory. Under the pact, Accenture will take…
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