Biography
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What’s a Voice of the Customer program?
What’s a Voice of the Customer program? Setting up a Voice of the Customer program means establishing plans and processes designed to systematically gather, manage…
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Answering the Cloud Skeptics
With companies juicing up their collaboration capabilities at the same time they replace and upgrade traditional applications such as e-mail, it’s not just small and…
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Rethinking Sales and Marketing to Buoy Business
Rethinking Sales and Marketing to Buoy Business Sales and Marketing Budgets Surpass IT SpendIT spending is expected to grow slowly but surely in 2010 at…
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SMB Hiring Trend Continues
SMB Hiring Trend Continues The Small Business Employment Index put out by business and financial management provider Intuit shows that small businesses continued to hire…
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Profits Increase, CEO pay stays flat
Profits Increase, CEO pay stays flat Despite average profit increase of more than 20% and shareholder returns of more than 37%, executive compensations consultants Steven…
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Green with Frustration
Green with Frustration It’s hip to be green, and the buzz is big around Smart Grids because of their purported ability to reduce consumption with…
