Biography
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Alliance Pushes for Better Managed Services Awareness
The MSP Alliance has enlisted seven big-name IT companies to spread the word about the benefits of managed services. The Chico, Calif.-based group’s goal is…
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The Option to Learn
Judging from the responses I received to my column “Keep It Simple” last month, the increasing complexity of IT products weighs on a lot of…
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Keep It Simple
For technology to deliver on its promise of increasing productivity, it must be simple to use in addition to being reliable. But technology companies don’t…
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Dispelling Managed Services Myths
Despite all the attention the managed services model gets these days, it has a long way to go to deliver on its promise of profoundly…
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Vendors Team Up for Linux Cause
A handful of IT vendors are stepping up marketing and support efforts for Linux solution providers with an eye to increasing business opportunities around the…
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Who Screwed Up, Dell or Sony?
Are we about to witness an IT industry version of the Ford/Firestone debacle of six years ago? Computer maker Dell’s recall of 4.1 million Sony…
