Biography
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‘Gorillas’ Make Big Money in Managed Services
The managed services model gets a lot of attention these days in the IT channel, but how much revenue it actually generates for service providers…
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An Ecosystem with a Purpose
One of the most popular buzzwords in the channel these days is “ecosystem.” Vendors such as IBM and Symantec like to use the term to…
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Cittio Uses Slingshot Approach to Managed Services
The transition to managed services can prove costly, time-consuming and frustrating for the average channel company. Just ask Sean McTaggart, president of Triline Solutions in…
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Dell Is No Apple
PC maker Dell’s decision to open two inventory-less retail stores this summer reminds me of a scene in the recent hit comedy “The 40-Year-Old Virgin.”…
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Study: MSPs Are Taking Legal Risks
Managed services providers operating under tight customer and partner contracts not only protect themselves legally but also raise the value of their companies. But according…
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Dell Needs the Channel
The channel is Dell Inc.’s mistress, and it’s time for the direct-selling vendor to make honest-to-goodness partners out of solution providers. For years, Dell and…
