Biography
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01 Communique Launches Remote Tool for VARs
As solution providers deliver more of their customer services remotely over the Web, the options for how to deliver the services are multiplying. Mississauga, Ontario-based…
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IT Budget Pressures Spell Opportunity
It’s good to be an IT analyst these days. A recent study shows that individuals in those jobs earn an average of $83,500 a year…
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Autotask Reporting Tool Lets Solution Providers Prove Value
As solution providers migrate toward a services-oriented business model, proving their value to customers becomes more challenging than ever. This is especially the case with…
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Managed Services Shakeup No Surprise
It was inevitable. Sooner or later a shakeup would take place at one of the managed services vendors, and now it has happened. Mark Scott,…
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Symantec Overhauls Channel Program
After completing the acquisition of backup vendor Veritas Software, security vendor Symantec found itself with 20 channel programs to manage 60,000 channel partners in 37…
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VARs Tap SmartSource for Technical Skills
Keeping people with the right technical skills on staff and having enough work to extract the full value out of those skills is a delicate…
