Biography
-
Monks’ Online Fruitcake Ordeal Shows Need to Meet Promises
I could hear the frustration in his voice as Brother Barnabas described the year’s chaos in trying to upgrade his Web site so that it…
-
Keeping Customers Updated
For many resellers, especially those that provide hardware with little value-add, staying close to customers can be a problem. While it’s true that you’ll probably…
-
New Mexico City Hopes for Wi-Fi Access by Christmas
“We’re a very tech-savvy community,” said James Palenick, city administrator for Rio Rancho, N.M., explaining why his city of 63,000 was working to provide Wi-Fi…
-
When a Reseller’s Proposal Doesn’t Meet Specs
I was poring over the minutiae in an RFP (request for proposal) when I found the bad news. The computer that was proposed for a…
-
When Is a Manufacturer Not a Manufacturer?
When I talked to Michael Chang a few days ago about his company’s decision to sell Microsoft XP Media Center in quantities of one, it…
-
Microsoft Eases Rules on Selling Media Center
At least one reseller has been quick to act now that Microsoft has relaxed the rules about how its Windows XP Media Center can be…
