Recent Articles
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HP Unveils Global Business Unit for Managed Print Services
With rumblings of deep changes under way in the printer technology market, Hewlett-Packard has announced a raft of changes to its print product portfolio, alliances, services and channel partner program. The changes include the introduction of a new program to help resellers get on board with managed print services. And the changes are designed to…
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Google Eyes MSPs as It Crafts a Channel
There’s no question that Google is a giant in the search engine and cloud computing markets, yet the company remains a neophyte when it comes to formally partnering with the solution provider community. Unlike more established channel programs, Google’s two programs, in particular the new Google Apps Reseller Program, are still a work in progress.…
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Purewire Develops Two-Tier MSP Strategy
Purewire, a pioneer in cloud-based Web filtering and security monitoring services, is expanding the availability of its technology by making it available to managed service providers through two-tier reseller agreements with hosted security service providers. The Atlanta-based company recently signed Reflexion and Proofpoint, both providers of hosted e-mail and security services, as the first distributors…
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Seven Steps to Managed Services Success
Seven Steps to Managed Services Success Understand the Value of Managed Services Customers won’t choose a partner in the managed services model over a partner who is selling traditional block-hour support if the MSP doesn’t truly understand the underlying value behind managed services. Smith says MSPs need to dig deep and really talk to…
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MSPs ID Lack of Network Visibility as Top Problem
Is the latest cat video that’s gone viral on YouTube clogging your customer’s network? Got more than a few employees listening to their own private radio stations on Pandora? A new survey of managed service providers reveals that more than half of them spend 13 percent of their time troubleshooting sluggish networks—sluggishness that can be…
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TekLinks Transitions Customers to the Cloud
Managed services has been one of the bright spots for solution providers in the down economy, primarily because the model makes sense for cost-conscious customers. By ceding control of their day-to-day IT operations to an outside provider, customers purge costs from their business, operate with predictable monthly pricing and gain back time formerly spent on…
