Recent Articles
-
Dell Goes Direct with Managed Services for Small Business
Dell has announced a managed services solution designed for small businesses and medium businesses that became available April 14 across the United States. The nationwide rollout is the next step in Dell’s direct managed services strategy, which began as a trial in the Dallas and the New York area. Like when it introduced those trials,…
-
Channel Insider, MSPAlliance Form Strategic Alliance
Channel Insider and MSPAlliance, the leading association of managed service providers, announced a strategic alliance to develop and publish leading-edge, actionable resources for the betterment of the managed services community. The partnership between Channel Insider and MSPAlliance brings together two of the largest communities of managed services and solution provider organizations in North America. “Channel…
-
10 Tips for Effective Disaster Recovery
Is your organization prepared to recover from an IT disaster? All organizations rely on information technology to successfully run their operations and effectively serve their clients. Because data availability is so crucial, the need for organizations to compile a thorough disaster recovery plan is essential. According to Info-Tech Research Group, however, almost 60% of North…
-
Getting Incident Management Right
When I speak to VARs about the managed services industry, it is commonly defined by two key services: network management and security management. However, for VARs that seek to provide managed services to the growing and highly underserved market of small businesses, managed services must include more than network and security management. Although those services…
-
Can SaaS/Managed Services Help You Greenify Your Data Center?
You’ve heard the pronouncement: We need to Go Green! Whether it came from a CxO coming back from a golf outing with his/her leprechaun buddies or from a more serious source, Going Green is a concept worthy of serious consideration. My advice? Yes, take all the steps that make sense for your business. This article…
-
Bridging the Gap Between MSP and Consumer
It is easy to become distracted by all the channel chatter surrounding managed services. To be honest, sometimes even I sit back with incredulity about how much managed services are on everyone’s minds these days. There are some out there who view all the excitement around managed services as evidence that this profession cannot be…