Recent Articles
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Facing Managed Services Reality
<!–[endif]–> There appears to be something fundamentally amiss about the way solution providers are going about building their managed services practices. And what that something is becomes pretty apparent when you take a look at the results of a study conduced by the Pacifica Group on behalf of Untangle, the makers of a security appliance…
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Changing the Managed Services Game
Every now and again a disruptive force shows up in a product category that more or less forces everybody in that category to possible rethink their approach to a problem. So too it is with managed services in the form of an appliance for delivering managed services that is called the IT Control Suite. <!–[endif]–>…
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Managed Services, the Open Source Way
In a perfect world, managed services providers (MSPs) would do the brunt of their work remotely. Site visits would be limited to physical equipment installations and how-you-doing sessions with customers. In the real world, interoperability and integration issues with some technologies get in the way of managed services nirvana. Security vendor Untangle believes the answer…
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Managed Services Turn Green
As the push toward conserving energy gains momentum in the IT industry, managed services proponents see an opportunity to promote the model as a part of the Green IT movement. Managed services providers use Web-based tools to keep tabs on the health of their clients’ systems and networks. With the advent of Intel’s vPro technology,…
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On-Demand LOB Goes Really Small
Saving space and energy are big selling points for server virtualization, but what’s a VAR to do with desktop virtualization? David Bennett, president of Connections for Business has an idea on how to use desktop virtualization that he thinks could change the industry the same way LANs did back in the 1980s. Bennett, who partners…
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Lexmark Offers Managed Services for its VARs
Lexmark is telling its VARs to think managed services when it comes to offering printing solutions. The Lexington, Ky. printing vendor announced Oct. 23 that it expanded its channel program to allow its VARs to offer more managed services to customers as a way to add value to its products. The program, called the Lexmark…
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