Recent Articles
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Dell Building ‘Services Supply Chain’
Dell’s MSP partners will soon have a new service to offer to customers, and to compete with Dell on. The company announced April 24 that it has closed on its MessageOne acquisition. The deal provides Dell with managed services technology for e-mail management, archiving and business continuity. The company is adding these functions to its…
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Managed Services Becoming Commodity?
Recent moves by heavyweights Dell and Intel in the managed services market raise some questions about the market’s direction but, more importantly, add validity to a business model dismissed as hype not long ago. Intel on April 8 launched its “white label” managed services offering, which includes hosted Exchange and Sharepoint components. A week earlier,…
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Amazon Proves That the Grass Is Not Always Greener
For those users rushing to hosted storage solutions, the news that Amazon’s S3 utility has crashed should make many of them think twice before putting their eggs in the remote basket. S3 suffered a “massive” outage today, beginning at about 7:30 am ET. By about 9:00am, Amazon posted a note in the service’s customer forum,…
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Channel Summit Raises Million Dollar Question
How long until managed services are commoditized? A tough question to answer, not least because many solution providers (if not most) are still trying to come to terms with transitioning their business to managed services, let alone it already becoming a commoditized arena. Nevertheless, this was the question posed to Dell’s channel chief, Greg Davis…
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Video production collaboration
If any of your clients are doing video production, you might want to have them take a look at a collaboration technology from a new company called Cozimo.com that is geared towards them. Everyone these days is shooting video and thinks of themselves as video producers and editors. And while it is great that more…
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The growing popularity for MSPs
I am doing some research for a story for the New York Times on managed service providers and while I haven’t finished am finding out some interesting trends that I thought I would share with you. The idea behind MSPs isn’t new — we have been talking about it in the trades for at least…