Recent Articles
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MSP Vendors Turn the Contract Screws
Several managed-services platform vendors are turning the screws on their Managed Service Providers with tough language and unfair consequences in their reseller contracts, says the industry group MSPAlliance. Contracts with several of vendors, including some of the most familiar names, stipulate that MSPs stick to a defined territory and meet sales quotas or hand over…
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MSPs Think Microsoft’s SCE Could Best All Managed Services Platforms
Microsoft isn’t talking yet about how it plans to market System Center Essentials 2007 to managed service providers and won’t even acknowledge that it will, but some already working with Microsoft Operations Manager and SCE betas say it could best all other MSP platforms and own the vendor market. SCE installed at a customer site…
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CA the Distributor?
CA dipped its toe in the same pool Microsoft and Salesforce.com have been wading in—software distribution. The former Computer Associates, and former software maker-only, is letting several other software vendors swim to market in its stream, the OnSite PC Protection program, a platform for delivery, previously, of CA security products to small VARs and PC…
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40% of Enterprises Will Hit Up Managed Services for Telecom by 2009, 30% Network Management
Network complexity and convergence will drive 40 percent of enterprises to dabble in managed PBX and telecommunications by 2009, according to a recent survey by In-Stat. Thirty percent of firms with 1,000+ employees reported they will do the same with network security, storage and hosting, according to In-Stat’s Global Managed Services Trends, announced on In-Stat’s…
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Hardware Completes Managed Services
N-able Technologies is doing the same thing for hardware-as-a-service that it did for managed services. The managed services platform vendor turned its model of built-in best practices and contacts for managed services on hardware, with a unit and program to assist its Velocity partners in adding hardware-as-a-service to their lineup cards. The program includes the…
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Show Me the Money, CompTIA
Last year CompTIA used its VAR-focused lineup of conferences and events to drive home the message that VARs need to move up the value chain to services. This year it’s showing VARs a few routes up the chain, sharing the results of the organization’s wealth of studies and surveys to point out market segments with…