Recent Articles
-
Top 10 MSPs: IT Support, Cloud Services, and More
At a time when experienced technology professionals are hard to find and expensive to hire, many organizations are turning to managed service providers (MSPs) to handle their security and IT services. As a result, the majority of MSPs (53 percent) are optimistic or very optimistic about the prospects for their business over the next year.…
-
7 Major Mistakes that MSSPs Make
Any IT vendor or managed services provider (MSP) looking to add security services has several different directions they can go to achieve success. But there are also certain mistakes they can make that usually bring about failure. Here then are seven of the biggest mistakes a managed security service provider (MSSP) – or would-be MSSP…
-
5 Tips for Managing Risk as an MSP
Risk is everywhere, and oftentimes, it is unavoidable. For managed service providers (MSPs), there is the risk of failing to keep up with advancing technology, of misreading customer needs, of succumbing to the tactics of competitors, of over-expansion, and a great many others. Instead of living a life of endless panic and worry about the…
-
Hyperautomation Could Dramatically Boost MSSP Profitability
Hyperautomation could greatly improve the profitability of managed security services, a Gartner analyst said at the Gartner Security & Risk Management Summit earlier this month. Analyst Mark Wah noted that the managed detection and response (MDR) market grew by nearly 50% from 2020 to 2021, significantly faster than the 9.8% average for managed security services…
-
9 Tips to Help MSPs and MSSPs Scale Successfully
Cybersecurity is one of the top IT spending priorities right now. According to a recent survey, 69% of organizations plan to spend more on cybersecurity this year than last, placing ahead of the cloud and artificial intelligence (AI). Established vendors and a wave of startups are bringing new security technologies to market as well as updating…
-
MSP Clients Are Unhappy. Here’s Why and What To Do.
The overwhelming majority of MSP customers are so frustrated with their managed service provider (MSP) that they’re looking to replace them within the next year, according to a new report from CloudBolt Software. With 80% of companies shopping for a new MSP, the report cited two trends for the widespread dissatisfaction: Organizations are building increasingly…
