Recent Articles
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Kaseya Breach Shakes Faith in ITSM Platforms
Managed service providers (MSPs) both large and small are reassessing their approaches to managing IT in the wake of a cyberattack against the IT service management (ITSM) platform provided by Kaseya. Kaseya is now reporting its software-as-a-service (SaaS) instance of its Virtual System Administrator (VSA) platform will be back online sometime between 4:00 and 7:00…
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The Key to Channel Growth: Working with Vendors to Create New Services
For many years it’s been no mystery that most IT products don’t yield much if any profit margin for channel partners. So have you ever wondered how vendors attract channel partners and motivate them to sell their products? Follow the Money It’s also been just as clear that channel partners make the majority of their…
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Nutanix Woos Managed Service Providers
Managed service providers (MSP) since the start of the COVID-19 pandemic have been among the most sought-after channel partners. IT vendors of all sizes quickly realized that MSPs were suddenly exercising a lot more influence over what platforms were being relied on by their end customers to ensure applications remain accessible to employees, partners and…
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Are You Still Calling Yourself a ‘Reseller?’
There are probably a large number of you who will disagree with this article completely, and I really hope to hear from you – Tweet us @ChannelInsider – because I’d love to learn more about how you’re achieving success. That said, let’s continue the age-old discussion of what companies in our channel call themselves. Perhaps…
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LogMeIn Central vs NinjaRMM
It’s the experience and track record of LogMeIn Central against the up-and-coming NinjaRMM. Which RMM tool is best for you? In a world where remote working and connectivity are becoming more commonplace, remote monitoring and managing software is coming into its own. Two of the biggest names in this space are LogMeIn Central and NinjaRMM.…
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Survey Sees MSPs Investing in Key Segments to Drive Growth
A global survey of 419 managed service providers (MSPs) conducted by Barracuda Networks finds that in the last year, remote work and security is emerging as a primary driver of new business. A full 85% of MSPs also said there is opportunity to grow their business in 2021 because the overall market is far from…
