Recent Articles
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Augmentt Adds SaaS Ops Platform for MSPs
Augmentt has launched a platform that makes it simpler for managed service providers (MSPs) to manage software-as-a-service (SaaS) applications on behalf of multiple customers. The Augmentt Engage platform provides MSPs with a single console through which they can identify, manage and secure all the SaaS applications strewn across an IT environment, says Augmentt CEO Derk…
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Pulseway Adds Speech Interface to RMM Platform
Pulseway has added support for the Apple Siri speech interface to its remote monitoring and management (RMM) platform that is widely employed by managed service providers (MSPs). Siri Shortcuts makes it possible for technicians working from home or on the road to launch an action such as installing a patch or restarting a server using…
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MSPs Can’t Be All Things to All People, So Specialize
Offering too many services can drive potential clients away, so figure out what you’re best at and focus there. There was a time when the key to building a successful business in the reseller community was to offer the broadest selection of services so your customers never had to go to anyone but you for…
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N-able Connects with Microsoft Intune
MSPs face a decision when it comes to management frameworks: Divert engineering resources to build, or partner. N-able, formerly SolarWinds MSP until it was rebranded in December, is extending its remote monitoring and management (RMM) platform widely used by managed service providers (MSPs) to offer integration with the Microsoft Intune management framework. The goal is to encourage small-to-medium enterprises…
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VMware Enlists Partners for Sustainability Initiative
Could demand for carbon-neutral technology be a selling point for MSPs? VMware this week launched a VMware Zero Carbon Committed partner initiative through which it intends to direct end customers concerned about sustainability with service providers running VMware software in energy- and carbon-efficient data centers. This effort is part of a larger commitment VMware has made to…
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Survey Shows Security Becoming Major MSP Focus
Over the course of the last two years, the security reputation of managed service providers (MSPs) has taken a hit in the wake of several high-profile breaches. Cybercriminals have determined the most efficient way to compromise multiple IT environments at once is to target the MSP that serves multiple customers. Those attacks, known as buffalo…
