Recent Articles
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From VAR to MSP: Managing the Shift from Push to Pull
Being a “VAR” has been impossible for many, many years. Yet many channel partners still refer to themselves as VARs. The one thing that they should be thinking about is how this impacts the relationship they have with the brands of hardware and software they partner with. You Just Can’t Do That Back in the…
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Telecom & IT Convergence: Could It Happen?
Some consider it a pipedream, others a necessity, while still others think it will occur all by itself. Convergence of the IT channel and the telecom channel has been one of the most discussed challenges of the computing and communications world, for years. These are two remarkably separate channels operating side-by-side and intersecting far less…
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How to Model Channel Partner Programs for MSPs
There are only two ways for companies to make more money: One is to create new customers to sell to and then sell to them. To accomplish this you need to find new prospects, pursue them, penetrate those organizations, convince them of your superiority, propose excellent services and products, and close those sales. Many say…
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Much at Stake for MSPs in Merger of Datto and Autotask
Now that Autotask and Datto are being merged, there’s a lot of speculation concerning the impact that combining two of the larger suppliers of platforms relied on by many managed service providers (MSPs) will have. Autotask made a name for itself providing a platform for managing MSP operations. Datto is best known for proving data…
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Rackspace Courts the Channel
In many quarters of the channel, Rackspace is viewed as a direct managed services competitor. But as the number of platforms and services that need to be managed continues to expand in the age of the cloud, many solution providers are becoming more flexible in terms of what companies they are willing to partner with…
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Arrow Adds Automation Platform for Cloud Deployments
A CompTIA study reports that cloud computing is one of the top technologies keeping managed service providers (MSPs) up at night. The cloud is also a big missed opportunity for them. Arrow Electronics aims to mitigate the cloud challenge for many of its MSP partners by offering BitTitan’s MSPComplete managed services automation platform through ArrowSphere,…
