Managed Services

Recent Articles

  • Asigra Simplifies AWS Data Management for MSPs

    Although there are undoubtedly massive amounts of interest in using the public cloud for backup and recovery, the providers of these services don’t always make it as simple as it is on-premise to back up and then recover data. With that in mind, Asigra this week announced the Asigra AWS Snapshot Manager, a tool that…

  • How Channel Leaders Are Shifting Service Offerings

    MSPs How Channel Leaders Are Shifting Service Offerings Channel execs are redefining their strategies as the tech and business landscape shifts. The result: an increase in managed service offerings. Shifting Focus 42% of channel leaders said their service offerings have changed from two years ago. Management Plan One-half said they’ve sold more managed services over…

  • The Cloud MSP: Building on Traditional Roles

    Many channel partners who used to sell on-premise infrastructure solutions have been gradually acknowledging the customer value proposition from cloud computing and have transitioned to it. A new breed of cloud solution providers has emerged as a result. Many managed service providers (MSPs), on the other hand, seem to want to perpetuate the myth that…

  • MSP-Internal IT Relationship: How It’s Changing

    At a time when many organizations have higher expectations than ever regarding their IT investments, the divide between internal IT organizations and managed service providers is finally coming to a head. Historically, internal IT organizations often as a last resort begrudgingly agreed to outsource to an MSP areas beyond their ken—including IT security or lower-level…

  • MSPs Are Facing the Best and Worst of Times

    When it comes to becoming a managed service provider, it’s never been easy. What is changing, however, is that turning a profit as an MSP is becoming more of a challenge than ever. Not too long ago becoming an MSP meant building out a full-scale data center. But as cloud computing has evolved, it’s becoming…

  • Time to Rebuild the IT Services House

    For the most part, IT service providers are not so different from the average IT organization. Over time, a large number of IT silos that are optimized for specific classes of application workloads have sprung up for one reason or another. The problem is that each of these silos requires the service provider to dedicate…

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