Recent Articles
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Kaseya Acquires Vorex to Integrate PSA and RMM Software
With more managed service providers (MSPs) than ever now realizing that their business revolves around their professional services automation (PSA) and remote monitoring and management (RMM) applications, the pressure to combine these two distinct classes of software into a single platform has been steadily rising across the channel. Kaseya responded to that pressure by acquiring…
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Managed Security Service Provider Mobile Apps Boon?
The first fact solution providers should appreciate about mobile applications is that from a security perspective not all of them are created equal. For example, there’s been no major compromise of the mobile applications that users download via the Apple App Store. Not only has Apple validated each of those applications, but they also run…
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MSPs Face Intensifying Pricing Pressure
MSP costs MSPs Face Intensifying Pricing Pressure To offset stiff pricing competition, MSPs would be well-advised to reduce their overall costs whenever and wherever possible. MSP Financial Growth Just under a quarter (23%) report their three-year average annual monthly recurring revenue (MRR) growth is more than 20%. At the same time, however, 51% put that…
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How IT Service Providers Perceive Their Prospects
IT service providers and security How IT Service Providers Perceive Their Prospects The two biggest revenue drivers for IT service providers in 2016 will be growth in the number of endpoints and demand for security services—two related trends. Revenue Drivers The top three IT services driving revenue are endpoint management, backup and restore, and disaster…
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Machine Learning to Transform Managed Services
While there is a wealth IT innovations these days, two in particular are starting to capture the imagination of managed service providers (MSPs) looking to introduce higher levels of automation into their operations. The first is the growing need for big data analytics services capable of capturing massive amounts of machine data that can be…
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Kaseya Extends MSP Partners’ Reach
Kaseya has enhanced the reach and scope of its platform for managed service providers (MSPs) with the addition of support for both Windows 10 and tools that make it much easier to discover what is actually attached to a customer’s network. Kaseya’s introduction of version 9.2 of its VSA provides MSPs with more granular visibility…
