Recent Articles
-
Putting Solution Providers, MSSPs on the Same Team
As the security landscape becomes increasingly complex, multiple players are needed to work in tandem to provide managed security services. For starters, the cost of delivering these services is becoming increasingly prohibitive. Not only is finding people with IT security expertise extremely difficult in a highly competitive market, the salaries those security professionals can command…
-
Barracuda Expands Into MSP Space With Intronis Buy
Barracuda Networks, a $277-million cloud-connected security and storage company, is acquiring privately held Intronis, a provider of data-protection solutions to managed service providers (MSPs), for $65 million. The deal gives Barracuda access to nearly 2,000 MSPs to better serve its small and midsize customer base, as they move toward partnering with MSPs to provide their…
-
API Management to Become a Managed Service
As the so-called API economy continues to evolve and expand, many organizations are soon going to find themselves challenged when it comes to managing hundreds, if not thousands, of application programming interfaces. Right now, most of the support for those APIs comes from vendors, such as Dell, which provides access to API management tools via…
-
AVG Aims to Take the Pain Out of Remote Control
Looking to make it much simpler for managed service providers (MSPs) to provide remote services, AVG Technologies released an upgrade to its remote management and monitoring platform that now includes the ability to take control of a remote desktop for free. Version 9.2 of AVG Business Managed Workplace now includes remote control software developed by…
-
IBM and Cisco Focusing on Converged Tech for MSPs
IBM recently teamed up with Cisco to launch VersaStack, a pre-engineered, tested and supported system that leverages Cisco’s Unified Computing System (UCS) Integrated Infrastructure with IBM’s Storwize storage system technology and storage arrays. Designed to operate as a “data center in a box,” the technology is being embraced by managed service providers (MSPs), including iVirtualize in…
-
Focusing on the MSP Customer Experience
A management trend that seems to be taking the world by storm these days is the appointment of a chief customer officer. The basic idea is that rather than leaving customers to their own devices when it comes to engaging with products and services, some thought should be given to creating an actual experience that…
