Recent Articles
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nGenx Expands Partner Program Around DaaS
While desktop virtualization in all its forms may not have taken the market by storm, there is an argument to be made that the rise of the cloud may finally force the technology and economic issue. To address that opportunity, nGenx launched an expanded channel partner program around a desktop-as-a-service (DaaS) offering that is designed…
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Dell, CloudRunner Deliver MSP Cloud Services Platform
Dell, CloudRunner Team Up to Deliver MSP Cloud Services Platform Dell and CloudRunner, a desktop-as-a-service vendor, forged a partnership to deliver cloud services to small and midsize businesses (SMBs). Expanding its IT-as-a-service enabled offerings for managed service providers (MSPs), Dell launched the CloudRunner cloud service platform in North America; Europe Middle East and Africa; and…
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New Kaseya CEO Aims to Double Down on MSPs
The two keys to being a successful managed service provider (MSP) these days are agility and automation. Customers want to be able to adopt new and emerging technologies faster than ever. Collectively, customers are also deploying them at a level of scale that—without some form of increased reliance on IT automation—the average MSP would not…
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Xerox Sharpens Managed Print Services Tools for the Channel
Xerox this week bolstered its managed print services offerings with the addition of tools that make it simpler to integrate Xerox managed print services within their overall managed services portfolio. Xerox is exposing an MPS Application Programming Interface (API) that makes it simpler for managed service providers (MSPs) to integrate their front-end customer systems with…
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Showing the Value of Data Protection as a Service
Being a managed service provider (MSP) not only can seem like a thankless endeavor, but customers also often forget about the value of the service being provided when it’s consistently done well. As with most services provided well over time, customers have a tendency not only to take those services for granted, but also to…
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MSPs Are Evolving Into Enterprise Command Centers
As part of the process of providing more value to customers, managed service providers are evolving from being the provider of a single IT service to being integrators of multiple services delivered primarily via the cloud. As a result of this shift to service integration and management, MSPs are turning their traditional network operations centers…
