Managed Services

Recent Articles

  • Egenera Eases the Channel’s Move to the Cloud

    Egenera is capitalizing on cloud management capabilities acquired last year and now aims to help companies in the channel more easily manage IT services running on-premise and in the cloud via the same management console. The latest version of Egenera Cloud Suite adds support for enhanced workflow automation, simplified administration and integration with Microsoft Active…

  • Ricoh Deal for mindShift to Bolster White-Label IT Services

    With the planned purchase of mindShift Technologies from Best Buy, Ricoh aims to expand the IT services that mindShift currently allows other providers to sell under their own brands. The acquisition of mindShift—expected to close in February—represents an opportunity to bolster a fledgling part of Ricoh’s services portfolio. Known primarily for printers, Ricoh provides managed…

  • Can the Channel Field the Apple Opportunity?

    One thing solution providers are going to see a lot more of in 2014 is devices from Apple in their customer accounts. In the United States at least, Apple still dominates the consumer agenda. One way or another, a huge percentage of those devices, especially Apple iPads, are going to find their way into the…

  • IT Automation Emerges as a New Channel Opportunity

    One of the hottest emerging trends in IT these days is the shift toward increased reliance on automation. While the idea has been around, thanks to the rise of open-source tools from companies such as Chef and Puppet Labs, the adoption of IT automation tools has increased markedly. Driving this trend is nothing short of…

  • Mimecast Forges New MSP Program

    Mimecast’s new North America Managed Service Providers Program is aimed at making it easier for MSP partners to deliver its cloud-based email management services to its customers. Mimecast’s Unified Email Management services include security, archiving and continuity. Although Mimecast has worked with MSPs in North America for many years, it did not have a formal…

  • SMB Cloud Backup Demand: An Untapped Revenue Stream for MSPs

    Cloud backup SMB Market Is Hot 73% of IT companies surveyed say they target SMBs with 1 to 250 employees for their BCDR offerings, while 41% focus on SMBs with 25 to 250 employees. Resellers’ Best Seller: Backup and Recovery 56% of resellers said cloud backup and recovery is their company’s best-selling offering, followed by…

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