Managed Services

Recent Articles

  • MSP Platform War Escalates Across the Channel

    For more than 10 years, a slow but steady migration toward managed services has been taking place across the channel. There have been many challenges facing solution providers making that migration, including the fact that most customers are still not managing IT as a service. Without that fundamental shift in philosophy about the management of…

  • LogMeIn Launches Its First Official Channel Program

    After 10 years of operating without one, LogMeIn has launched its first formal channel program, which is aimed primarily at managed services providers (MSPs) that would incorporate the company’s IT application and systems management tools into their portfolios. The new channel program puts some formal terms and conditions around tools that are already widely used…

  • Roambi Launches N.A. Partner Program, Debuts Cloud

    Roambi has launched its  North America Roambi Partner Program, which will enable solution and referral partners to offer their customers a new cloud platform that takes advantage of the increasing business use of smartphones and tablets. Roambi Business, the new cloud platform, gives mobile device users access to a data visualization tool that leverages their…

  • Managed Services Thrive in the Cloud Era

    By Michael Vizard Conventional wisdom held that cloud computing would lead to a centralization of IT resources in a way that would ultimately lead to the demise of managed services. Instead, we’ve seen an explosion in complexity that is about to create more demand for managed services than ever before. The major issue customers are…

  • Managed Security Services Gain Momentum

    By Ericka Chickowski Traditional security vendors and managed security service providers (MSSP) vied for attention at the Gartner Security Summit. The spate of announcements made at this event should underscore for channel partners the momentum behind security services and cloud deployments in the security niche, which has traditionally held on to on-premise models longer than…

  • OpenDNS Simplifies Web Security Services for MSPs

    Aimed at simplifying the deployment of cloud-based Web security services for managed service providers (MSPs), OpenDNS has unveiled a new management console and business processes that enable its partners to deliver the Umbrella by OpenDNS Web security service to customers more quickly. The new automated management capabilities, monthly billing and volume pricing also are designed…

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