Recent Articles
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Predictive Analytics Gets Critical for MSPs
Managing IT has become more complex than ever. In the interest of giving customers access to a more flexible IT environment, managed service providers of all sizes have embraced technologies such as virtualization. But the challenge this creates is that there is a direct correlation between providing increased flexibility and the cost of the complexity required to…
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Finding Myself My Own New Adventure
So this is my last column with Channel Insider. After selling my MSP, I’ve taken a new role as the Director of Partner Community with Level Platforms, and the leap to the vendor side of the channel changes things for me. In my last article, I talked a bit about the solution provider itself, and…
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Level Platforms Offers Mobile Device Management for MSPs
Remote monitoring and management (RMM) solutions provider Level Platforms, which markets its products toward managed service providers, introduced Mobile Device Management (MDM) as a new feature in the imminent release of Managed Workplace 2012. With MDM, service providers can manage and monitor the exploding number of smartphones and tablets now being deployed in end-customer networks.…
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Level Platforms to Offer Mobile Device Management
Level Platforms has introduced Mobile Device Management as a key new feature in its Managed Workplace 2012, enabling IT service providers to manage and monitor smartphones and tablets. The company will roll out MDM during its road show this month. The offering delivers on what so many MSPs have been grappling to find as customer…
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Symantec Warns pcAnywhere Users to Disable Tool
The saga over Symantec’s stolen code took another twist as the company acknowledged that pcAnywhere customers are at risk for man-in-the-middle attacks and new exploits. The breach actually occurred on Symantec servers in 2006, and attackers stole source code to several Norton security products and the pcAnywhere remote access tool, Symantec confirmed last week. At…
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Level Platforms Introduces NOC, Help Desk Services
Remote monitoring and management software provider Level Platforms Inc. is launching a Network Operations Center (NOC) and Help Desk service to coincide with the release of its Managed Workplace 2012 at its February road show event which will visit 17 cities. LPI CEO Peter Sandiford told Channel Insider that the decision to run its own…