Recent Articles
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Connectwise, N-Able Tout Robust MSP Growth
The managed services market is exploding and one of the first signs to show the good news is a huge uptick in remote monitoring and management (RMM) software and managed service platforms for managed service providers (MSPs). This week both Connectwise and N-able Technologies touted its success with MSPs, throwing open their kimonos on 2011…
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Telcos Invested $8 Billion in Cloud Computing in First Half of 2011
Communication service providers committed almost $8 billion to cloud-related pursuits in the first six months of 2011, but recent acquisitions won’t boost cloud revenues overnight and service differentiation remains poor, according to Informa Telecoms & Media’s Telecom Cloud Monitor, an analytical tool evaluating CSP’s cloud strategies. The tool tracks the cloud-related activities of 90 CSP…
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Taking Your Managed Services Business to the Next Level
The MSP market is booming, and new players arrive every day. Some do very well, others struggle, but all share one element in common – the desire to achieve growth that leads to increased revenue. However, growth is complicated and can be somewhat risky, often following a torturous path that ultimately ends in uncertainty. That…
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Glowpoint Completes Acquistion of Avaya Managed Video Services
Cloud managed video services provider Glowpoint announced that it completed its acquisition of pieces of Avaya’s Managed Service for Video platform. Glowpoint issued about 770,000 shares of common stock to Avaya for its assets, including telepresence and video conferencing endpoints and network infrastructure used to deliver cloud managed video services to enterprise customers, the company…
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Revenue from Technical Support Services Will Near $30 Billion by 2015: Report
Revenue for U.S. consumer and small and midsize business technology-support services will jump by nearly a factor of three in the next five years, and U.S. households will account for more than 40 percent of the $30 billion market, according to new data from Parks Associates. Broadband service providers, in particular, are driving this growth,…