Recent Articles
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The No-Capital-Required Plan to Get Started as an MSP and SaaS Provider
The managed services provider (MSP) model has been around for years and has brought ongoing revenue streams to a multitude of solution providers that had made the leap into the hosted services space. Much the same can be said for Software as a Service (SaaS). And although many SaaS solutions are offered via direct channels,…
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Kaseya Launches Policy Management, Directory Services Capabilities
IT systems management software vendor Kaseya has launched two new products to help IT professionals manage and view their networks. The Kaseya Directory Services product lets customers automate the process of syncing Microsoft Active Directory infrastructure to be visible from within the Kaseya IT Automation Framework while maintaining uniform access and data privileges. Kaseya Directory…
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Internet Advertising Revenues Hit $7.3 Billion: Report
Internet advertising revenues in the United States hit $7.3 billion for the first quarter of 2011, representing a 23 percent increase over the same period in 2010, according to figures released by the Interactive Advertising Bureau and PwC. This marks the highest first-quarter revenue level ever for the industry and a “significant increase” over last…
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Xerox, HP Boost Managed Print Services Capacities Through Acquisitions
Both Hewlett-Packard and Xerox have made acquisitions in an effort to bolster their managed print services. Technology giant HP announced that it signed a definitive agreement to acquire substantially all of the assets of MSP provider Printelligent. The infrastructure, software and trained workforce of Printelligent, combined with HP’s channel relationships and base of services and…
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Top PSA Tools & Software for MSPs
MSP Tools Round Up 8 PSA Solutions and Alternatives Worth A Look Autotask www.autotask.comOne of the big daddies in the world of professional services automation software, Autotask offers MSPs the ability to automate and streamline customer management, service desk operations, tech scheduling and billing. Best known for its comprehensive Autotask Pro option for larger shops,…
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Managed Service Providers Get CompTIA Cert
CompTIA has introduced a new business-level credential for managed service providers to prove their use of IT best practices for service delivery and customer interaction. The CompTIA MSP Partners Trustmark certification is designed to give customers peace of mind that they’re not signing on with fly-by-night IT operators. “The CompTIA MSP Partners Trustmark serves as…
