Recent Articles
-
Xerox eConcierge Offers Consolidated Purchasing, Reduced Maintenance Benefits
Print services and solutions specialist Xerox announced the release of eConcierge, a cloud-based solution for a reseller’s customers to order their printing supplies. All of their orders are placed through a reseller’s online supplies store built and hosted on behalf of Xerox. The company said the key reseller partner benefits include capturing ongoing supplies revenue,…
-
Kaseya Adds Certification Program for Partners
Remote monitoring and management platform provider Kaseya has launched a certification program for managed service providers and enterprise customers, designed to increase skill levels. In return, Kaseya says it will offer certified companies priority support. “Successfully going through the rigors of the certification course work and exam demonstrates a higher level of comprehension to operate…
-
Kaseya Adds Networking Muscle with Intellipool Buy
Looking to add more capabilities to its platform, remote monitoring and management platform provider Kaseya plans to acquire network performance monitoring company Intellipool AB "Intellipool immediately brings enterprise-class network performance monitoring capabilities to the Kaseya product line giving customers best of breed enterprise monitoring," Kaseya said in a statement announcing the deal. Kaseya said it…
-
Symantec.cloud Enhances Portfolio of SAAS Services
Security, storage and systems management specialist Symantec announced that customers will now benefit from enhancements to the Symantec.cloud portfolio of SAAS services. The company announced a number of service enhancements, which are designed to bring more of Symantec’s technologies to the cloud and offer increased flexibility of choice to SMBs (small and midsize businesses). Service…
-
N-Able Brings iPhone Support to N-Central 8.0
Remote monitoring and management and automation software provider N-able Technologies is bringing a mobile user interface to its next version N-central 8.0, available now. The support for mobile clients is available on Apple’s iOS first starting now and the Android platform in the 8.1 release later this year. Why? Because every single MSP is using…
-
Cloud Computing Era Could Mean MSP Extinction
“Managed Service Providers will be obsolete in the next five to ten years.” Those blunt words come from Saeer Butts, a senior software architect at one of those MSPs, Zaphyr Technologies, in Parsippany, N.J. The cloud will put MSPs out of business, Butts said. As customers move more of their infrastructure to hosted environments, monitoring…