Recent Articles
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How to Sell Hardware as a Service
I gave a talk at the recent SMB Nation show about delivering a complete solution with the new Windows Small Business Server Codename “Aurora” system combined with the new HP microservers to deliver a complete service. I recently got a great question from someone who was in the audience via an email. “In the Aurora…
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Verizon, SAP/Sybase Offer Managed Mobile Services to End Customers
Carrier Verizon and ERP giant SAP’s mobile division, Sybase, are looking to channel partners for help with integration and application development for a new managed mobile services offering from Verizon based on the Sybase mobile platform. The companies announced the delivery of new managed mobile services this week. Verizon will now offer mobile applications, support,…
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Zoho Announces Web Desk Help Application Zoho Support
Online productivity and collaboration application developer Zoho announced the availability of Zoho Support, its Web-based help desk application. Zoho Support helps companies provide support to their customers by integrating complementary services such as Zoho CRM and Zoho Chat and includes multiple modules to manage support requests, customer information, knowledge bases and contracts. For enterprises and…
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Kaseya Buys Accounting Suite Developer ObjAcct
IT systems management software developer Kaseya announced the acquisition of substantially all of the assets of ObjAcct, maker of the ObjAcct XML Accounting Suite. The acquisition, according to Kaseya, will allow IT professionals to analyze and report combined technical and financial data to assist in the alignment of IT with the overall business goals of…
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ConnectWise Developer Network Portal Gets New Tools
ConnectWise has relaunched its ConnectWise Developer Network Website, enhancing tools for partner interaction and collaboration to better integrate and utilize the company’s APIs. The Tampa, Fla.-based professional services automation software company made the announcement at its ConnectWise IT Nation 2010 conference, held in Orlando, Fla., Nov. 4-6. In addition to providing forums to allow partners…