Recent Articles
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Facing Managed Services Reality
<!–[endif]–> There appears to be something fundamentally amiss about the way solution providers are going about building their managed services practices. And what that something is becomes pretty apparent when you take a look at the results of a study conduced by the Pacifica Group on behalf of Untangle, the makers of a security appliance…
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Get Your Resume Ready: IT Jobs Aplenty
No sooner had I published my column yesterday about soaring IT employment in June when I received a news release from CareerBuilder.com with welcome news for anyone seeking an IT position in coming months. According to the job-finding site, 35 percent of IT employers are planning to boost their ranks of full-time employees between now…
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Symantec Does Damage Control
Responding to a firestorm of negative press and angry partners, Symantec’s channel chief, Julie Parrish, clarified what the company believes are a number of misconceptions that cropped up in the wake of statements Symantec Chief Operating Officer Enrique Salem recently made to Wall Street analysts. Parrish spoke with Channel Insider about the comments by Salem and how…
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Symantec Takes Big Deals, Renewals Direct, Forgets to Tell Partners
Symantec has reportedly made a strategic decision to take more business direct. The company is apparently offering big customers the option to dump their channel partners and deal directly with the vendor. And it is considering doing the same with small and midsize business contract renewals. Symantec Responds: Read what Symantec Channel Chief Julie Parrish…
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Despite Economy, IT Employment Soars
You’ve seen the comments in the blogosphere, right? They tend to read something like this, “I’ve worked in IT 15 years and I always tell my children to choose another field.” In response to my column last week, someone posted this: “ Most companies appear to go out and look for someone who has the…
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Research Exclusive: Perspectives on Renewals from Vendors, VARs, Users
Earlier this year, Amazon Consulting and Channel Insider teamed up to determine how views on renewals differ among solution providers, vendors and customers. Researchers contacted some 500 vendors, end users and VARs to see how renewal efforts were being handled, who was taking the lead in contract renewals and what elements make up a successful…
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