Recent Articles
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FOR ESP: A Question of Trust
It appears the channel and the CIO don’t exactly see eye to eye about who takes the lead on introducing emerging technologies into the organization. Both parties want to take credit for finding more effective and efficient IT solutions. If that’s the case, just how much of a “trusted adviser” role is the channel playing…
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Avaya’s New Channel Chief to Build Channel Sales Percentage
Following the sudden departure of Avaya CEO Lou D’Ambrosio in June, Avaya’s new global channel chief is joining the company at a transitional time—but that may be an opportunity for the new executive. “We plan to dramatically increase our channel-centricity over the next few years,” says Jeremy Butt, Avaya’s new vice president of worldwide channel…
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Mitel Updates SMB Portfolio
Robert Handel, vice president of sales at telecommunications provider and integrator Cortel, is always looking for a reason to upsell his company’s existing customers with new opportunities. Now he has that reason, as Mitel has announced a consolidated SMB UC (unified communications) portfolio as well as a managed services offering, Total Solutions. "At their annual partner…
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Dell Plans VAR Specialization Program
Dell is creating a series of specializations within its partner enterprise architecture certification and will start by launching two – one for Storage and Server and another for Virtualization. And over the next year and a half Dell expects to also add specializations covering Power and Cooling/Green IT and Security. The changes come as Dell…
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No Sign of Letup for MSP Platform Round Robin
If the platform switching that continues to take place among managed services providers is any indication, vendors still fall short of meeting expectations at least some of the time. Providers use platforms from vendors such as N-able Technologies, Kaseya, LPI Level Platforms and Zenith Information Systems to remotely handle IT tasks for customers, including monitoring…
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Tight Credit Market Shoots Software Financing Growth into the Stratosphere
IBM Global Financing’s software leasing business skyrocketed in the first quarter, up 90 percent year over year, in part due to recent shock wave sent across credit markets by the mortgage market meltdown. "I knew it was growing at a good clip, but I was surprised to see how big it was in the first…
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