Recent Articles
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Ingram’s OfficePac to Give VARs Easy Services Option
IT Distributor Ingram Micro made available Monday its OfficePac service offering, a package of service suites that its VARs may resell or tag onto hardware and software sales. Aimed at VARs in the SMB (small and midsize business) space, OfficePac taps the IMSN (Ingram Micro Services Network) to deliver warranty extensions, upgrades and out-of-warranty services…
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IBM Predicts 2006 Security Threat Trends
IBM recorded more than 1 billion suspicious computer security events in 2005, despite a leveling off in the amount of spam e-mail and a decrease in major Internet worm and virus outbreaks. Enterprises should expect to see the same level of malicious traffic in 2006, even as online criminal groups shift to stealth attacks and…
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Novell Frees Upgrade Contracts from License Agreements
Novell is restructuring its corporate licensing framework to make license agreements more flexible and accessible to users. Beginning March 1, the Linux software company will no longer force users into CLAs (contract license agreements), which attached service and maintenance agreements to the software deal. Customers may now purchase VLAs (volume license agreements), which are purely…
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Demonstration Centers Take Out the Guesswork
For Lou Sciacchetano, vice president of IBM technologies at Agilysys Inc., results speak for themselves. While a vice president in IBM’s storage sales division, he said one measure, above all, worked to close sales. “When a customer came in for a demonstration, there was an 85 percent chance that we would close the deal,” he…
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Tech Data’s Raymund Leaves a Legacy of Stability
Steve Raymund has proved to be a pillar of stability in an industry where change is the very fuel that keeps the apparatus humming. For 19 years, Raymund has led with calm confidence and methodical precision what has become the world’s second largest IT distributor, Clearwater, Fla.-based Tech Data Corp. Now, the 50-year-old executive is…
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Sony Puts $500 of Muscle Behind Its Dell Trade-In Program
Sony Corp. aims to take a chunk out of Dell Inc.’s market share and boost channel presence by offering customers $500 trade-ins rebates on Dell notebooks and additional funds for resellers. The San Jose, Calif.-based vendor is offering Go Pro 2, a $500 rebate on its VAIO Professional BX line of notebooks for Dell notebook…