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  • Partners: Intel-Based Macs Could Be Best of Both Worlds

    Apple Computer Inc.’s new Intel-based computers have partners swelling with anticipation as they count the days to get their hands on demo units. Jon Nitto, president of Apple Specialist RetroTechs Inc., of Atlanta, said he expects to receive an Intel-based iMac in several days, at which point he will likely drop everything to check it…

  • RFID: A Class Issue?

    NEW YORK—RFID promises retailers more efficient inventory plans and streamlined supply chains in the near future, but for now it delivers only to the largest and most daring of them. The technology remains the domain of the largest businesses, those with the means to invest in its deployment and wait for its return, said vendors…

  • Windows XP Service Pack 3 Not Due Until 2007

    Microsoft Corp. has gone public with a tentative date for its third service pack for Windows XP. And that date—the latter half of 2007—is considerably later than many company watchers were expecting. Microsoft has published the due date for Windows XP SP3 (Service Pack 3) on its Windows Lifecycle Web site. While Microsoft characterized the…

  • CA Encourages Selling Training as a Service

    “Trained users buy more product.” “About twice as much,” said software maker CA’s Alliance Director of Education James Grigolite. “They have a better experience, greater satisfaction,” Grigolite said. “The product is meeting their business needs, we’re able to now ensure that the purchase is meeting the need they bought it for. Those things only come…

  • Doing IT Smarter: MSP Helps VARs Shift to Emerging Model

    Managed services provider Do IT Smarter is shifting its business focus from selling to end-user customers to partnering with other providers. Company management concluded two years ago that zeroing in on VARs and integrators would open the door to a large market where Do IT Smarter, of San Diego, could apply a lot of the…

  • How to Avoid Managed Services Pitfalls

    It seems everyone today wants to be a managed services provider. Everyone wants the recurring, predictable revenue and the numerous other benefits that can accompany the managed services business model. Yet, with all the hype surrounding managed services, the stumbling blocks that have hindered many MSPs in the past remain today. I thought it might…

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