Recent Articles
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CA Vows Commitment to Channel
CA didn’t find the channel, the channel found CA. Computer Associates International Inc.’s sales and channel leaders have decided to build an indirect channel business because the market demanded it, and they are embracing the concept full force, according to those same executives. “We are never going back [to direct-only sales],” said James Hanley, CA’s…
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Ingram, Tech Data Gear for Growth
At the IT Supply Chain Conference in New York on Tuesday, major IT distributors Tech Data Corp. and Ingram Micro touched on strategies ranging from internationalization to product area expansion as ways of growing their companies while staying true to their “core businesses” of providing services through VAR partners. Ingram Micro really “took it on…
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Grocery Retailer Awards $500M in Outsourcing Deals
Less than three weeks after one major food retailer rejected outsourcing, the world’s fourth largest grocer announced that it will have a go. Royal Ahold, based in Amsterdam, the Netherlands, on Monday handed out more than $500 million in outsourcing contracts to a trio of companies: Electronic Data Systems Corp., NCR Corp. and Atos Origin…
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Managed Services Model Demands Accountability
Customers expect reliable, secure service once they make the decision to outsource IT functions to a managed services provider. And that raises the provider’s level of accountability to inescapable levels. “The true value of what the MSP offers is accountability, a single neck to choke and a removal of a lot of the excuses of…
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CA Changes Name, Strategy
Computer Associates International is no longer. As of now, the company will be known simply as CA, executives announced at the software maker’s CA World 2005 conference this week in Las Vegas. The new moniker, along with a redesigned logo and a marketing campaign titled “Believe Again,” are just window dressing to demonstrate CA’s redefined…
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CA Channel Chief Short on Details of Program Changes
James Hanley’s address to Computer Associates International Inc. partners at CA’s Partner Symposium this week was shy on details. Hanley, CA’s senior vice president of worldwide partner sales, touched on broad goals for the software maker’s indirect channel and brushed lightly over the areas of improved service and the next steps to be taken. He…
