Recent Articles
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A New Brand Of Outsourcing
Business process outsourcing is becoming more sophisticated and specialized. Take the finance and accounting segment of BPO. A number of vendors offer accounts payable/receivable processing. But Paul Schmidt, a partner at sourcing advisory firm TPI Inc., called finance and accounting BPO “generic” services that apply to any business. In contrast, Schmidt pointed to FSO (financial…
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Microsoft’s SMB Moves Show Know-How
It is no secret Microsoft is putting a tremendous effort behind trying to get its products into the doors of small and medium businesses. And in many respects, the software giant is emphasizing the “small” part of this equation, which it equates to companies with 50 employees or less, and that undoubtedly is the toughest…
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Citrix Online Tool Seeks to Assist VARs
Citrix Online has released the seventh generation of a product the vendor is marketing to VARs and integrators as a remote services tool. The product is GoToAssist 7, which allows support organizations to get a view of a user’s desktop environment through a remote connection for troubleshooting purposes. As growing numbers of VARs and integrators…
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Mixing Apples and PCs: VARs Find They Must Do Windows
With Apple Computer Inc.’s market share expected to get a healthy boost this year, the casual observer might be tempted to think the increase carries a windfall for Apple’s channel partners. The casual observer would be wrong. Even though sales of some Macintosh computers are up, much of Apple’s growth comes from sales of the…
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Unitrends: If You Build It, They Will Come
Unitrends appears to put its confidence in the concept behind the popular phrase “If you build it, they will come.” The Columbia, S.C.-based company, which offers a line of products and services related to business continuity and disaster recovery that includes electronic data vaulting, seems to have tapped into a burgeoning market at the right…
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Symantec Channel Changes Hands
Symantec Corp.’s channel chief, Allyson Seelinger, is stepping down from her post Oct. 14, to be replaced by Julie Parrish, former head of Veritas Software Corp.’s channel program. Parrish, currently Symantec’s vice president of enterprise, midmarket and channel marketing, will be vice president of Global Channel Sales and Strategy, a role Seelinger held for 18…
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