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  • When a Reseller’s Proposal Doesn’t Meet Specs

    I was poring over the minutiae in an RFP (request for proposal) when I found the bad news. The computer that was proposed for a disputed contract did not, in fact, meet the requirements. Because of the way the contract was written, the reseller would have had to provide an upgrade at its own expense…

  • Software As a Service Is Poised for Rebound

    You don’t hear many people talking about ASPs, or application service providers, except in the past tense. Plenty of those ASPs bloomed and wilted with the dot-com boom and bust, but what those vendors did—provide applications on demand—is alive and well and poised for a rebound. This time, though, you might want to call it…

  • Check Point Refines InterSpect

    As vendors pour into the internal security market, Check Point Software Technologies Inc., among the first entrants in this space, continues to refine its line of InterSpect appliances with a host of new features. The company this week will release Version 2.0 of the appliances’ software, which now includes features that enable the boxes to…

  • Great Technology Is Little Help If Employees Don’t Know

    As the holiday season approaches, we have good news and bad news on the major retail multichannel front. The good news is that some retailers are getting a lot better at handling the technology. The bad news is that their employees often don’t know about it, making the advantages moot. Retail executives are optimistically projecting…

  • E-Mail Scam Dupes Linux Users

    Red Hat Inc. on Saturday warned users of an e-mail scam designed to plant malicious code on users’ systems. The malicious e-mail poses as a security update from the vendor, a technique that has become familiar to Windows users, but is a novelty in the Linux world. The e-mail, which has been circulating since late…

  • Intel, Microsoft Records Make Trust a Tough Sell

    The foremost companies of our industry this year look to be having trouble executing on plans to provide technologies promised in ballyhooed promotions. But as customers and partners complain about changes and failed strategies, the response from corporate executives remains the same: Trust us! That simple, don’t-worry-be-happy message—so easy to give as well as to…

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