Recent Articles
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Offshore Winds: Outsourcing
With more than 150 stores in airports, hotels and high-end resorts throughout North America, Asia and the Pacific Rim, DFS Group Ltd. knows how to peddle life’s niceties to international travelers. But a policy of decentralized IT systems in far-flung locations had distracted the duty-free luxury-goods retailer’s attention from the finer points of efficient global…
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Health Care Industry Increases Use of Clinical Portals
The actual cost of drug development is a matter of debate, since companies are stingy when it comes to releasing data. But one thing’s certain: it’s not cheap. According to an estimate made last year by the Tufts Center for the Study of Drug Development, the cost of bringing a drug to market is $897…
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Linux Lights Up a New Day at Novell
Novell wants its resellers onboard its new Linux direction. According to Ladd Timpson, Novell’s worldwide channel marketing director, and Mark Hardardt, vice president of global sales, Novell won’t just be pushing Linux. It wants its resellers to use Linux as the launching pad for an array of business network services. The company is urging its…
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Gateway To Close All Retail Stores
Gateway, Inc. said Thursday that it plans to close all of its 188 Gateway retail stores by April 9. The move, which had been predicted as a fallout of the company’s merger with eMachines Inc., will serve as an important step toward reducing Gateway’s cost structure, analysts said. Gateway said it still plans “wider retail…
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Managing Exodus
Wil Berrios expects to lose 75% of his experienced information-technology workers during the next three years. And another 10% in the two years after that. But he’s okay with that. For Berrios, chief information officer for the U.S. Army Corps of Engineers, the coming wave of retirements is something of a blessing in disguise. Those…
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Offshore Opt-Out
When online lender E-Loan Inc. said it would use processing agents in both India and the United States, it may have signaled a need to disclose how its work is managed. Pleasanton, Calif.-based E-Loan last month launched a pilot program for its home-equity-line customers, allowing them to choose whether they want to send work to…
