Recent Articles
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Siebel Boosts Hosted Services with Ineto Buy
Siebel Systems Inc. added to its growing portfolio of hosted customer relationship management service offerings with the acquisition Tuesday of Ineto Services Inc. in a cash deal worth up to $5 million. The San Mateo, Calif.-based company will offer Ineto’s hosted contact center service provider services as a part of its Siebel CRM OnDemand offering,…
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AppForge’s Crossfire Mobilizes .Net
AppForge Inc. has started shipping its first mobile and wireless application development environment for Microsoft Corp.’s .Net platform. Crossfire, which launched on Monday, is designed to support a wide range of device operating systems—specifically those beyond Microsoft’s. Visit the Ziff Davis Channel Zone’s .NET News Center. “Crossfire, as the name implies, is the ability to…
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Intel: Itanium Tweaks on Deck
Intel Corp. plans to create a smaller core, add new power management features and reduce the price of its 64-bit Itanium processor. But the 4-year-old chip could still fail to meet earlier projections for its uptake by customers due to competition and a less robust server market than previously forecast. New technologies such as common…
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Apps Aim to Smooth Customer Interactions
Improving the quality and scope of customer interactions and learning from those interactions are essential to improving customer relationships. In different ways, software developers ePeople Inc. and Kana Inc. are trying to help their customers better achieve those goals. ePeople this week is rolling out Version 5.1 of its ePeople Teamwork software, a collaborative customer…
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IBM to Resell InfiniBand Switches
IBM’s increased interest in InfiniBand could help in making the high-speed interconnect technology, heretofore confined primarily to high-performance-computing applications, more easily available to a broader enterprise audience. IBM last week said it had entered into a five-year deal to resell Topspin Communications Inc.’s InfiniBand switches for use with its mainframe zSeries servers; Intel Corp.-based xSeries…
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Offshore Outsourcing Hits Paychecks
Foote Partners reported last week that sending IT jobs overseas is causing domestic IT salaries to slip for the third quarter in a row. The management and IT work force research company also found that application development certifications lost nearly 18 percent of their value of the past two years; Webmaster/Internet certifications were down 22.7…
