Recent Articles
-
Lucent Goes Indirect With Reseller Program
After a few years of inconsistent service, many Lucent Technologies Inc. customers are discovering that if they want Lucent expertise, they shouldn’t look to Lucent—not directly, that is. “Service started breaking down here in the last couple of years,” said Dennis Eby, a transmission engineer for Matanuska Telephone Association, a Competitive Local Exchange Carrier in…
-
Microsoft Readies New IT Solution Guides for SMBs
Just as it has done with its Information Worker product family, Microsoft is building a set of blueprints and methodologies around its small/mid-size business (SMB) products. In the Information Worker/Office world, Microsoft calls these blueprints “Solution Accelerators.” These accelerators are aimed at helping channel partners and corporate customers take advantage of the Windows, Office and…
-
Symantec Acknowledges Activation Bug, Posts Fix
Symantec Corp. has acknowledged a problem with the activation feature included in many of its latest product releases, and has posted a fix to solve the issue. In Symantec products which require activation, a bug in the activation procedure forced users to enter and reenter the activation codes required for the software to work each…
-
Stock Index: Week Ended Nov. 28, Channel Stocks Enjoy Holiday Rally
Investors loaded up on turkey, stuffing and channel stocks last week. Indeed, the Ziff Davis Channel Zone Stock Index rose 3.97 percent for the week ending Nov. 28, closing at 1063.46. Tech Data Corp. (TECD), Agilysys Inc. (AGYS), DiamondCluster International Inc. (DTPI) and PC Connection Inc. (PCCC) led the rally. Advancers beat decliners by a…
-
Sinneck Out as Microsoft Services Chief
Microsoft’s chief of worldwide services, Michael Sinneck, is leaving the company, according to a report today on CRN.com. Sinneck, who was recruited from IBM Global Services nearly two years ago is reportedly leaving for personal reasons to return to the East Coast. Rick Devenuti, Microsoft’s worldwide CIO, will assume Sinneck’s duties in an “expanded role”…
-
Five Traits of a Successful Vendor Partnership
The break-neck speed of technology innovation today is far too fast for any single company to manage. The U.S. Patent Office awards tens of thousands of patents to IT companies each year. In 2002, more than 16,000 patents were awarded to the top ten IT companies alone. At this pace, one IT company can no…