Recent Articles
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A Week of Shake-Ups in the Channel
It’s been a week of shake-ups at tech companies. Michael Sinneck, lured to Microsoft from IBM Global Services in January 2002, is returning to the East Coast for “personal reasons.” Replacing him as vice president of worldwide services will be Rick Devenuti, who is also worldwide CIO and will assume internal IT responsibilities. Sinneck is…
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Contract Watch: Eye on Europe
If you have global ambitions, it’s time to act on them. A mounting pile of anecdotal evidence suggests that the IT recovery is spreading from the U.S. to foreign shores. For the first time in 27 months, server sales in Western Europe are on the upswing. Year-over-year server revenue was $2.9 billion in 3Q 2003,…
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Blended Threats: New Recipes for IT Disaster
As the volume of e-mail skyrockets, so do the horrific system dangers posed by so-called blended threats. These hazards, such as Code Red and Nimda, combine hacking, computer worms, denial-of-service attacks, and at times Web site defacements into a single, sophisticated assault. Likely to become the norm, it’s crucial for businesses and consumers to implement…
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Lucent Goes Indirect With Reseller Program
After a few years of inconsistent service, many Lucent Technologies Inc. customers are discovering that if they want Lucent expertise, they shouldn’t look to Lucent—not directly, that is. “Service started breaking down here in the last couple of years,” said Dennis Eby, a transmission engineer for Matanuska Telephone Association, a Competitive Local Exchange Carrier in…
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Microsoft Readies New IT Solution Guides for SMBs
Just as it has done with its Information Worker product family, Microsoft is building a set of blueprints and methodologies around its small/mid-size business (SMB) products. In the Information Worker/Office world, Microsoft calls these blueprints “Solution Accelerators.” These accelerators are aimed at helping channel partners and corporate customers take advantage of the Windows, Office and…
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Symantec Acknowledges Activation Bug, Posts Fix
Symantec Corp. has acknowledged a problem with the activation feature included in many of its latest product releases, and has posted a fix to solve the issue. In Symantec products which require activation, a bug in the activation procedure forced users to enter and reenter the activation codes required for the software to work each…
