Recent Articles
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Rethinking the Management of IT Services
Most solution providers by now have taken note of the fact that there are lots of changes taking place these days in the data center. Not only are whole data centers being consolidated, the job functions are evolving thanks to tighter integration across the server, storage and networking components that make up the data center.…
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Removing the Obstacles to Unified Communications
Unified communications has always been a space that offered a lot of promise to the channel. But given all the complexities and components involved in actually creating a solution, customers have been moving to embrace unified communications at a modest pace. Hewlett-Packard wants to change the pace of adoption of unified communications with a new…
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Handicapping Dell’s Long Term Game Plan
Based on its recent acquisitions in the software and security space it’s pretty clear that Dell is gaining a much greater appreciation for the value of recurring revenue. While Dell’s acquisition of SonicWall adds firewall and security gateway platforms to the portfolio of products that Dell has assembled to gain more sway in the data…
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Riding the Coming Wave of IT Infrastructure Upgrades
One of the bad things about virtual machine software from the perspective of the channel is that it allowed customers to reduce the number of x86 servers they needed. While the overall number of x86 servers being sold continued to rise, higher utilization rates constrained the number of servers being sold because customers are getting…
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Predictive Analytics Gets Critical for MSPs
Managing IT has become more complex than ever. In the interest of giving customers access to a more flexible IT environment, managed service providers of all sizes have embraced technologies such as virtualization. But the challenge this creates is that there is a direct correlation between providing increased flexibility and the cost of the complexity required to…
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Taking the Performance Conversation to a Higher Level
There are a lot of specializations in the land of IT. Some of them are a little more artificial than others, but to one degree or another they help solution providers differentiate various services. But as IT becomes increasingly complex, it’s clear that additional tiers of computing are bringing new performance pressures to bear on just…