Recent Articles
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Microsoft Survey Looks at Small Business Tech Buyers
Because of the company’s formidable presence in business environments, particularly in smaller companies, Microsoft makes up more than half of the managed service provider (MSP), reseller and services market. And that makes this week’s partner-focused Microsoft Inspire event full of implications for the channel. A big focus of the conference is opportunities for Microsoft partners…
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Cybersecurity and Integration are Top IT Priorities
Cybersecurity and application and services integration are the top IT priorities, according to Kaseya’s 2022 IT Operations Survey. The annual survey, which saw a record-high number of respondents this year, outlines global IT professionals’ top actions, goals and challenges for the coming year. Kaseya is an ITSM vendor and a supplier to managed service providers…
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7 Major Mistakes that MSSPs Make
Any IT vendor or managed services provider (MSP) looking to add security services has several different directions they can go to achieve success. But there are also certain mistakes they can make that usually bring about failure. Here then are seven of the biggest mistakes a managed security service provider (MSSP) – or would-be MSSP…
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Hyperautomation Could Dramatically Boost MSSP Profitability
Hyperautomation could greatly improve the profitability of managed security services, a Gartner analyst said at the Gartner Security & Risk Management Summit earlier this month. Analyst Mark Wah noted that the managed detection and response (MDR) market grew by nearly 50% from 2020 to 2021, significantly faster than the 9.8% average for managed security services…
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What’s Next for MSPs? Channel Pros Give Their Views.
At the Channel Partners Conference & Expo last month, one of the more interesting sessions was a look at where the managed service provider (MSP) business may be headed next. The “What’s Next for MSPs?” session was billed as “some of the industry’s best-known MSP business owners” offering attendees their views on “what’s on the…