Recent Articles
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Survey Shows Security Becoming Major MSP Focus
Over the course of the last two years, the security reputation of managed service providers (MSPs) has taken a hit in the wake of several high-profile breaches. Cybercriminals have determined the most efficient way to compromise multiple IT environments at once is to target the MSP that serves multiple customers. Those attacks, known as buffalo…
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Customer Demand for Innovation Is Driving Channel
A survey of 1,150 IT channel partners in 12 countries conducted by Accenture finds the channel is increasingly being driven by increased customer demand for innovative solutions as customers invent more heavily in digital business transformation initiatives. In fact, the IT channel overall has reached an inflection point where many of the assumptions made about…
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Post-COVID-19 Era Creates Work-From-Everywhere Opportunities for IT Channel
When the COVID-19 pandemic hit last year, many employees grabbed their laptops and headed for what they initially thought might be a few weeks of working from home. After it became apparent that many of them would be working from home for months, there was a rush to buy webcams and microphones to improve video…
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Why Channel Partners Need Automation from IT Vendors
A survey of 211 channel chiefs suggests that the negative impact fragmented channel processes are having on partners is more widely known than many IT vendors care to admit. Conducted by Forrester Consulting on behalf of Model N, a provider of a channel automation platform, the survey identifies the top two obstacles channel executives are…
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Remote work drives up IT hiring
Tech job growth continued for a second month in a row, returning to near pre-COVID-19 levels. And while the shift to remote or work from home (WFH) roles is a contributor, it’s certainly not the only one. Tech companies added 19,500 new jobs in January 2021 per the “The Employment Situation” or “Jobs Report” from…
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Cloud Service Providers & Channel Partners at Odds
The COVID-19 pandemic has obviously had a major impact on the ability of channel partners to engage their end customers. Because most channel partners have been unable to visit a customer in person, they have needed to rely on digital marketing to engage customers more than ever. Most channel partners even in the best of…