Recent Articles
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PacketTrap Intros Traffic Analysis Solution for MSPs
Managed services providers (MSPs) usually thrive in times of economic downturn, as customers look for desktop and server management solutions that can help cut costs, increase efficiency and ease data center management and monitoring burdens. But as these services become more commoditized, there’s less value for customers in these solutions. PacketTrap has introduced a software…
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Craigslist Relents to Pressure, Ends Erotic Ads
After weeks of mounting pressure by several state law enforcement agencies, Craigslist was brought to its knees and relented to give up its “Erotic” ads service on its popular online forum for swapping and selling goods and services. Over the next week, Craigslist will replace the erotic ads section with a new, moderated “Adult Services”…
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Strive for Superior Service
It’s all about service today: customer service, service contracts, service guarantees. If you believe your business has nowhere else to go to improve service, think again. In a market where your products are a commodity or are not tied to your brand, your service sets you apart. There are three key rules to success when…
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IronKey Signs Distribution Deal with Synnex
IronKey, a secure flash drive vendor, has signed a distribution agreement with Synnex to expand its reach into the channel. Synnex is the second distributor IronKey has signed with in the North American market — the first being D&H Distributing. According to Stewart Fox, vice president of sales at IronKey, the agreement with Synnex was…
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Westcon Helps VARs Find Stimulus Dollars
Westcon Group is looking to help its customers take advantage of the opportunities presented by the Federal Stimulus Package with the launch of a new program, which includes vertical-specific Web sites stocked with information, tools and resources. The New Start America program was developed after a series of Webinars Westcon held in April that attracted…
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Sage Forms New Business Solutions Division
Sage North America appointed two of its executives to new posts within the company while forging a new Business Solutions Division. The news was made public at the company’s annual Insights partner conference, held this year in Nashville, Tenn. The Business Solutions Division is the end result of combining Sage’s Business Management and Industry and…