Recent Articles
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Facing Managed Services Reality
<!–[endif]–> There appears to be something fundamentally amiss about the way solution providers are going about building their managed services practices. And what that something is becomes pretty apparent when you take a look at the results of a study conduced by the Pacifica Group on behalf of Untangle, the makers of a security appliance…
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Yahoo Channelizes to Battle Microsoft, Ichan
Yahoo is getting bossy in its battle to stave off Microsoft’s takeover ambitions. According to published reports, Yahool is launching its “build your own search service” project—or BOSS—through which it will partner with third-party search engines to take share away from Google. In other words, Yahoo is building a search channel. It’s an ingenious solution…
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CDW IT Monitor: IT Staffing, Budget Outlook Brighter
The past two months have seen IT executives grow increasing bullish about the future of their organizations, according to the results of the most recent CDW IT Monitor, a bimonthly survey that gauges IT budget management and spending plans and tracks the perceived value of business technology. The CDW IT Monitor index, which debuted in…
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Microsoft Revamps Partner Program
Solution providers who want to rise to prominence in Microsoft’s partner program will need to sharpen their technology focus and prove their business and customer-service mettle under new program rules being drafted by the software maker’s channel executives. The program changes coincide with an organizational realignment this week that split Microsoft’s U.S. Partner Business into…
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Objectworld Answers the Call for Simplified UC
Objectworld’s unified communications bundles were a big hit when they launched in January 2008. There was just one problem: It soon became clear that many of the VARs selling the bundles weren’t adequately trained and educated about UC, and thus were ill-equipped to deliver the kind of support and expertise their customers needed. "When we…
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Remember Those? A Trip Through Technology Then and Now
D&H Distributing is a company steeped in tradition and history. Founded in 1918 as Economy Tire and Rubber, the company morphed into a distributor of RCA and Whirlpool home appliances and from there into an electronics distributor. With an intense focus on customer service, D&H has been serving up technological innovations from the Susquehanna valley…
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