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  • Cognos Restricts Entry for IBM VARs

    IBM VARs hoping to sell Cognos software following IBM’s acquisition of Cognos may have to think again, as Cognos officials told Channel Insider that the company is going to heavily control the number of new VARs entering its channel program. Mel Zeledon, vice president of Global Alliances and Channel at Cognos, said despite IBM buying…

  • POS Innovations: Many Ways to Shop

    Innovations in point-of-sale technology used to be about as exciting as, well, the unveiling of a new cash register from NCR or IBM. But that’s in the past. Nowadays, the POS market is far more complex and diverse with an abundance of kiosks, self-checkout units and line-busting mobile devices, many of which are part of…

  • Trust Us: Dell Says Direct Services Sales Won`t Hurt MSPs

    Ever since Dell first talked about its intention to sell managed services direct to customers, observers have feared that what happened to the PC space might happen to managed services and software-as-a-service (SAAS) markets. After all, Dell’s direct-sales approach is widely blamed for ruining margins and commoditizing the once-thriving PC reseller business. As the business…

  • ROI: Now It`s for Real

    In the alphabet soup of acronyms that bloats conversations between solution providers and customers, “ROI” is arguably the most common. But moving the return-on-investment talk from supposition and hopes to a provable, statistics-based figure is far from an exact science. ROI is not a simple equation; it takes many factors into consideration. The short answer…

  • Vendor Startups Tuning Into the Channel

    New product vendors are making the channel their preferred go-to-market strategy as they seek to capitalize on VARs existing customer relationships, broaden the market reach of their products, and speed adoption of their technologies . Bill Brown, director of channel sales at virtualization software developer VKernel said the channel gives startups crucial speed and agility…

  • SMBs Prefer VARs over Buying Direct for PCs

    More than half of SMBs prefer to buy their PCs from a VAR or systems integrator rather than direct from the vendor, and SMBs plan to increase their PC spending this year by 7 percent. That’s according to a new survey from Forrester Research of more than 1,000 small businesses—700 in North America and another…

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