Recent Articles
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Making the Most of Big Data Opportunities
While there’s a lot of talk these days about moving everything into the cloud, there’s just as much talk about Big Data. What’s ironic about that is that it’s prohibitively expensive to transfer massive amounts of data in and out of the cloud. Because of that a lot of IT organizations are starting to make…
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Workstations Become More Viable Customer Option
While PC margins are razor thin these days, one of the more interesting developments in the workstation space is that the delta between the cost of a PC and a workstation has significantly narrowed. That means there’s a lot more customers who previously might have only considered a standard PC that are now probably willing…
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ALM as a Barometer of Customer Maturity
Everyone likes to talk about the divide between IT and the business but there are lots of divides within the IT organization that can trip up the unwary solution provider. One of the most contentious areas in IT right now is anything to do with “DevOps.” As a catch phrase that covers anything to do…
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Solution Providers as Makers of the Data Center Peace
There has never been any love lost between IT professionals and the people that pay the electric bills for the data center. Facilities people don’t tend to care of environments that are not particularly predictable and IT people are not particularly well known for their appreciation of the cost of electricity or the difficulties associated…
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Internet of Things Creates Interesting New Channel Possibilities
When it comes to providing IT services a lot of solution providers tend to focus their energies on back-office opportunities. But as the so-called “Internet of Things” continues to get more robust, it’s starting to looks like integration of back-office systems with any number of types of embedded systems may turn out to be a…
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How Customer Experience Management Benefits the Channel
Solution providers are always looking out for a business trend that is dependent on the successful implementation of multiple IT projects to reach fruition. One of the biggest such trends to come down the pike in recent memory is customer experience management, which describes the process of unifying the multiple channels that most companies use…