Recent Articles
-
The Unfulfilled Potential of CRM Software in the Channel
Given all the noise that has been generated about customer relationship management (CRM) software over the years, solution providers in the channel could be forgiven for assuming the CRM market is pretty well saturated by now. In reality, SugarCRM CEO Larry Augustin says that 60 percent of organizations today don’t have a CRM in place…
-
The Many Faces of WAN Optimization
The history of opportunity for solution providers in the channel is very closely tied to bottlenecks. Almost any time there is an impedance mismatch between storage, servers and the network it creates a limited IT resource that needs to be optimized. Today the resource that is most limited is the wide area network (WAN). While…
-
Data Migration Services Escalate Storage Wars Across the Channel
Given the immense amount of scrutiny that IT storage budgets are getting it may come as little surprise that there is an intense amount of infighting going on these days between solution providers representing different storage vendors. But what may come as a surprise is how much easier it’s becoming for customers to switch storage…
-
Making Sense of Desktop Virtualization
More than a few IT organizations have made the plunge into desktop virtualization only to discover that this latest IT cure can easily wind up being worse than the disease. The issues that many of solution providers wind up confronting range from the fact that the costs associated with implementing certain types of desktop virtualization…
-
Adding New Services to Your Managed Services Offering
The acronym MSP (Managed Services Provider) has taken on a life of its own in the channel. There are those who associate the term with little more than hosted management of PCs and Servers while others have no clue as to what an MSP really is. Many solution providers seem to assume that becoming an…