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In Part 2 of this Channel Insider: Partner POV interview featuring Nick Sikorski, Vice President of Sales and Marketing at EchoStor, and Mark Milano, Manager of IT Employee Experience and End User Computing at Eversource, we continue the conversation about what makes the partnership work and what Milano says other businesses can do to find success with an IT solution provider of their own choice. Milano explains what matters most to him when considering a third party IT partner. Sikorski adds that EchoStor’s in-depth knowledge of Eversource and the company’s needs also shows how the solution provider has invested in the New England power company as a customer. Milano also discusses the solutions and trends he’s finding success with or avoiding, including why he’s been unhappy with Microsoft Copilot.
Katie Bavoso is a 2017 Regional New England Emmy-nominated broadcaster with over a decade of professional content creation, production, hosting, and interviewing experience. Starting her career off in TV news, she pivoted to the IT channel to help connect vendors, solutions and services providers, and IT buyers through exciting video content and storytelling. Katie is now the host of Channel Insider: Partner POV, a video and podcast series shining a light on the most innovative solution providers of the IT channel.