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With two decades of experience in IT as a business owner and managed service provider, Nancy Henriquez says the minute you start your business is also when you should be preparing it to sell. In this episode of Channel Insider: Partner POV, Henriquez shares her evolution from a break/fix business owner to a full blown MSP and what she’s learned along the way. Henriquez tells host Katie Bavoso about the first time she heard the title “managed service provider” and how she used the MSPs listed as the industry’s best as her blueprint for the MSP she would eventually build. When she was accepted into the Goldman Sachs 10,000 Small Businesses program, that’s when Henriquez says she was empowered with her first business education experience. What started as a path to survival for a young mom of two, became an impassioned career. However, after a challenging experience selling her first IT business, Henriquez says what helped her start up her MSP business was organizing it in a way that could be smoothly transitioned to another owner. Her number one piece of advice is to begin a business with the end in mind, even if you don’t intend to sell it at any time soon. The experienced channel expert also shares the most important thing you should do during the transition of ownership.
Katie Bavoso is a 2017 Regional New England Emmy-nominated broadcaster with over a decade of professional content creation, production, hosting, and interviewing experience. Starting her career off in TV news, she pivoted to the IT channel to help connect vendors, solutions and services providers, and IT buyers through exciting video content and storytelling. Katie is now the host of Channel Insider: Partner POV, a video and podcast series shining a light on the most innovative solution providers of the IT channel.
